Data protection declaration
Thank you for your interest in our online presence. We pay particular attention to the protection of your personal data. At this point, we would like to inform you regarding the data protection policy in our company. We do, of course, comply with the statutory provisions of the German Data Protection Act (BDSG), the Telemedia Act as well as other data-protection provisions.
You can trust us with your personal data! Your personal data is encrypted using digital security systems and transmitted to us. We use technical measures to protect our websites against damage, destruction and unauthorised access.
Subject matter of data protection
The subject matter of data protection is personal data. In accordance with § 3 Section 1 BDSG, this means individual details of personal or factual matters relating to a specified or specifiable natural person. This includes information such as your name, postal address, email address or telephone number and – as appropriate – your IP address.
General data protection information
(1) When you call up the Adria Sprachenservice website or download data from it, information on this is saved by us in a log file and processed. This process ensues on an anonymous basis. No conclusions pertaining to your person are possible.
2) The data saved consists of: your IP address, the date and time of your calling up the webpage, the page called up or the name of the file retrieved, the amount of data transmitted and the message on whether the access/retrieval was successful.
(3) This data is not used for commercial purposes. Evaluation of this data ensues only for the purposes of the statistical processing and improvement of our internet service. For this purpose, we create user profiles using a pseudonym. Absolutely no connection is possible between the name of the person behind the pseudonym and the usage data collected. Following this usage, your data is deleted. Any permanent storage of your data is thereby excluded. You are free to object to this data collection, storing and processing at any time.
(4) Your data is used solely by us. It is not forwarded to third-parties. (As appropriate: the processing to analyse user behaviour ensues in a place, country, country outside the scope of applicability of Directive 95/46/EC by … (for example, Google Analytics company). You can object to this use and processing by making use of the deactivation add-on (http://tools.google.com/dlpage/gaoptout?hl=de).
(5) For the collection and storing of data, we also make use of so-called cookies. Cookies are small packets of data stored by your browser (on our behalf) on your computer. They cause no damage and contain no viruses. They do not enable us to spy on you. Two types of cookies are used. Temporary cookies are automatically deleted when you close your browser (session cookies). Permanent cookies, in contrast, have a maximum lifetime of up to … (period). This type of cookies enables you to be recognised the next time you visit our website. With the help of cookies, we are able to retrace your usage behaviour accordingly for the purposes specified above. Moreover, they are also intended to allow you optimal surfing on our website. This data, too, is only collected by us in anonymised or pseudonymised form. You can set your internet browser so that our cookies are not stored on your computer or any cookies already stored there are deleted. For this purpose, you can use the opt-out function of the following programs: …
This website makes use of Google Analytics with the “anonymizeIP()” extension, so that IP addresses are only processed in abbreviated form – thus excluding any direct personal reference.
Scope of data collection and storage
In general, it is not necessary for you to provide your personal data when using our website. However, if you wish to avail yourself of our full services, we would then require your personal data. This is the case both when sending information material or ordered goods and for responding to individual requests/enquiries.
If you commission us to provide a service or send goods, then – as a matter of principle – we only collect and store your personal data to the extent that is required to provide the service or perform the contract. For this purpose, it may be necessary to forward your personal data to companies we use to provide the service or perform the contract. This includes transport companies or other service providers. In the case that we carry out one of the actions or provide one of the services described below (or other actions and services), we would like to collect and store your personal data. At the appropriate point in our website, we will ask you for your express agreement:
– sending you our newsletter
– participation in competitions
Credit or age check to receive our services, or
– Payment methods
Personalisation of our website
– other services and offers, which require your express agreement to your data being collected.
After the full completion of your contract, your data will be blocked and – following the expiry of the legal fiscal and commercial provisions – deleted, unless you have expressly consented to a use of your data going beyond that date.
If you have subscribed to our newsletter using your email address, we will also use your email address – beyond the performance of the contract – for our own advertising purposes until such time that you unsubscribe to our newsletter.
Data collection via the use of Google Analytics
Our website makes use of Google Analytics, a Google Inc. web analysis service. Google Analytics uses so-called “cookies”. These are text files, which are saved on your computer and allow an analysis of your use of our website. The information collected includes details of your operating system, browser, IP address, the website you have previously viewed (referrer URL) as well as the date and time of your visit to our website. The information provided by the cookie on your use of this website will be transmitted to a Google server in the USA where it is saved. Google uses this information for the purpose of evaluating your use of our website to compile reports on the website activities for the website operator and provide other services relating to the website and internet usage. Google will also transfer this information to third-parties, insofar as this is required by law or insofar as third-parties process this data on behalf of Google. This usage ensues on an anonymised or pseudonymised basis. More details on this are available directly at Google www.google.com
Google uses the DoubleClick DART cookie
Users can deactivate the use of the DART cookie by calling up the data protection provisions of the Google advertising network and content advertising network.
In this regard, no direct personal user data whatsoever is stored – only the internet protocol address. This information is intended to automatically recognise you the next time you visit our website and make the navigation easier for you. Cookies enable us to, say, adapt a website to your interests, or save your password so that you do not have to enter it every time you log on.
You may, of course, also view our website without cookies. If you do not want us to recognise your computer, you can prevent cookies from being stored on your hard disk by selecting “Do not accept cookies” in your browser settings. To find out how this works in detail, please refer to your browser manual. If you do not accept cookies, however, this may result in functional restrictions in our offers.
You can block the installation of cookies by the appropriate setting in your internet user program (browser). To do this, you have to deactivate the storing of cookies in your internet browser. For more information on this, please refer to the usage notes of your internet browser.
Collecting and storing usage data
To optimise our website, we collect and store data, such as the date and time of the webpage called up, the page you called up our website from, and similar. This ensues on an anonymous basis – without identifying personally the user of the site. If required, we create user profiles using a pseudonym. Here too, no connection is possible between the natural persons behind the pseudonym and the usage data collected. We also make use of cookies in collecting and storing the usage data. These are small text files, which are stored on your computer and are intended to save statistical information, such as your operating system, your internet usage program (browser), your IP address, the website you have previously viewed (referrer URL) as well as the date and time of your visit to our website. We collect this data solely for statistical purposes to allow us to further optimise our internet presence and to make our website services more attractive. The collection and storage takes place in an anonymised or pseudonymised form only and does not allow any conclusion to be drawn about you as a natural person.
Assigned data use
We comply with the principle of assigned data use by collecting, processing and storing your personal data only for the purposes you have communicated to us. The passing on of your personal data will only ensue with your express consent – unless it is necessary to provide the service required or for the performance of the contract. Even the transfer of such data to institutions and authorities entitled to receive such data will only ensue within the legal obligation of disclosure, or if we are required to disclose as a result of a court decision.
We also take in-house data protection extremely seriously. Both our employees and service providers engaged by us are bound to confidentiality and to comply with the data protection provisions.
Right of information and revocation
You will receive information free of charge on all your data stored by us at any time without having to give reasons. You have the right to have your data that we have collected blocked, corrected or deleted at any time. You also have the right to revoke your permission for us to collect and use your data at any time without having to give reasons. For this purpose, please contact us at our contact address provided in the imprint. We are always happy to receive any further questions you may have relating either to our data protection policy or how we process your personal data.
Please note that both data protection provisions and handling – for example, at Google – are continuously subject to change. For this reason, it is both advisable and necessary to keep informed of changes to the statutory provisions and the practice of companies, such as Google.
Author is the lawyer Dr. Bernd v. Nieding
www.vnegi.de